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Return Policy

Asia Mart understands that in various cases after purchasing an item, not all Customers may be completely happy with their goods. Asia Mart regrets to inform the Customers that Asia Mart does not allow any return or exchange once the item(s) have been deemed to be delivered to you due to the nature of the item(s) sold on the website unless defects due to manufacturing is reported within 10 days after receipt of the item(s) by the Customer.

If Asia Mart makes an error and ships the wrong product, Asia Mart will replace it with the correct item if the product is in its original packaging. Which means that the product must be unopened. If the product is opened Asia Mart may buy back the product if it is in mint condition. If the correct item is temporarily out of stock, Asia Mart will fill the order when the item returns to stock. If Asia Mart cannot fill the order at any time, a store credit or refund will be authorized at the Customers request. The Customer is responsible for shipping costs of all returns.

Software returns are unaccepted. Defective software may be returned for exchange with the same product only. The products must be returned in the original packaging with all accessories and manuals included. Any discrepancies could result in a delay or partial forfeiture. There will be a re-boxing fee in Asia Mart's sole discretion for products not returned in the original manufacturer's packaging. If part of a product becomes defective, the full product must be returned. Due to limited stock, replacement product may not be available and cannot be guaranteed. After the return period, products will be covered by the manufacturer's warranty as applicable. All returns must be sent via UPS, Federal Express, DHL, or any other courier that issues a tracking or registered control number. Before returns are shipped back to Asia Mart, a so-called RMA number (Return Merchandise Authorization) must be assigned to that parcel from Asia Mart's Customer Support Executives. Asia Mart cannot accept parcels without RMA number. Paid amounts cannot be refunded.

Title; Risk of Loss. Title to products passes from Asia Mart to Customer on shipment from Asia Mart's facility. Loss or damage that occurs during shipping by a carrier selected by Asia Mart is Asia Mart's responsibility. Loss or damage that occurs during shipping by a carrier selected by Customer is Customer's responsibility. Title to software will remain with the applicable licensor(s).
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